← Back to DCS Components

Privacy Policy

Last updated: 26 April 2026

Defined Complex Solutions Ltd, trading as DCS Components, respects your privacy and is committed to protecting the personal data you provide when using this website, requesting quotes, creating an account, or contacting us.

Information we collect

We may collect your name, business name, email address, telephone number, billing or delivery details, account details, quote requests, order information, website usage information, and messages you send to us.

How we use your information

We use your information to provide quotations, process enquiries, manage customer accounts, source business IT hardware, fulfil orders, provide support, maintain website security, improve our services, and meet legal or accounting obligations.

Sharing information

We may share information with trusted suppliers, distributors, couriers, payment or accounting providers, IT service providers, and professional advisers where necessary to provide our services or meet legal duties. We do not sell your personal data.

Data retention

We keep personal data only for as long as needed for the purpose it was collected, including business, tax, accounting, warranty, support, and legal record requirements.

Your rights

You may request access to your personal data, correction of inaccurate data, deletion where applicable, restriction of processing, or object to certain processing. You may also raise a complaint with the UK Information Commissioner's Office.

Contact

For privacy questions, contact us at [email protected].