Information we may collect
- Contact details submitted through forms, quote baskets or checkout.
- Order and payment-related references needed to process customer purchases.
- Delivery, fulfilment and support information needed to manage orders.
- Website analytics and technical data used to improve the site and diagnose issues.
How we use information
We use customer information to respond to enquiries, prepare quotes, process orders, manage delivery, handle returns or support requests, maintain order records and improve the website.
Payments and accounting
Payments may be processed through third-party payment providers such as Square or PayPal. Order and invoice information may also be used for accounting, VAT records and internal audit purposes.
Sharing information
We may share relevant order information with suppliers, distributors, couriers, payment providers, accounting systems or professional advisers where needed to process orders, fulfil delivery, comply with legal obligations or support the customer relationship.
To fulfil orders we share your delivery details — name, company, delivery address, phone number and email — with our distributors and couriers. Many orders are dispatched directly to you by our distributor rather than from DCS, so they receive these details to make the delivery.
Contact
For privacy questions, contact DCS Components through the contact page.