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Terms & Conditions

Last updated: 26 April 2026

These terms apply to the use of the DCS Components website and to business IT hardware enquiries, quotations, sourcing, procurement, and supply by Defined Complex Solutions Ltd.

Business customers

DCS Components is intended for business, trade, MSP, and organisational procurement. Products, pricing, stock, and availability may change without notice until an order is confirmed.

Quotes and pricing

Website prices and quote basket figures are indicative unless confirmed in writing. Final pricing may depend on stock, supplier availability, delivery requirements, VAT, exchange rates, and distributor cost changes.

Orders and payment

Orders are accepted only when confirmed by DCS Components. Payment terms, delivery times, and fulfilment details will be agreed during the quotation or order process.

Delivery and availability

We work with supplier and distributor stock feeds. Stock can change quickly, and availability is not guaranteed until confirmed. Delivery estimates are provided in good faith and may be affected by courier or supplier delays.

Returns, warranty, and support

Returns and warranty handling depend on the product type, manufacturer policy, distributor terms, condition of goods, and whether the item was special order, opened, installed, licensed, or configured.

Website use

You must not misuse the website, attempt unauthorised access, scrape data in a way that affects service availability, or use the website for unlawful purposes.

Contact

For terms, quote, or order questions, contact us at [email protected].