Terms & conditions

Business-first terms for procurement and checkout.

These terms explain the basis on which DCS Components provides catalogue browsing, quote basket submissions, checkout orders, supplier-led fulfilment and customer support.

Using the website

Customers may browse products, add items to a quote basket or checkout basket, submit enquiries and place orders through the DCS Components website.

Orders and payment

  • Checkout orders must be paid through an available payment method before fulfilment is released.
  • PayPal and Worldpay card payments may be available depending on checkout configuration.
  • Formal quote requests do not take payment automatically and may require manual DCS review.
  • DCS may review paid orders before supplier fulfilment proceeds.

Pricing, VAT and delivery

Prices may include VAT where shown. Delivery is charged and displayed before payment where applicable. Supplier stock, delivery costs and availability may change, especially for business procurement and specialist hardware.

Supplier-led fulfilment

Products may be fulfilled through suppliers, distributors or direct-dispatch routes rather than DCS warehouse stock. This means fulfilment, tracking and return handling may depend on supplier processes.

Returns and refunds

Customers must contact DCS before returning goods. Some business, special-order, supplier-direct or project items may be subject to supplier restrictions.

Contact

For questions about orders, quotes, delivery or returns, contact DCS Components using the contact page.